Personal information can be individual or company and it is related to the data such as name, place of business or residence, telephone number, email and IP address or with the combination of all these are referred to determine which person is behind the information.
As a user when you contact us , we will be storing information such as contact details , time , discussion and outcome of the meet. We will be using this as history of data for reference purposes with previous discussion to provide a customised care. The legal basis for the processing is our legitimate interest in following up inquiries.
When you book a consultation or request quotation or any enquiry on the website Our customer care service team will collect contact information about you and your company which we will use to contact you to present necessary information or service. Provided information will not be used for other purposes unless otherwise agreed with you.
Processing of the Customers Personal information :
In case you are our customer , we will be storing your personal information in our management system for the purpose of follow up ,service and payment in accordance with the law.
When a users accesses our website
Dscaff.com has placed cookies on our website for the purpose of being user-friendly in order to further improve our website. Cookies are small text files that are being stored locally in your browser to enable our service to “remember” you and your user preferences.
Cookies are files which are exchanged between your browser and the server of Dscaff Industrial Services Sdn. Bhd. and which are deposited on your computer. They help to expand the internet offer of Dscaff Industrial Services Sdn. Bhd. as well as its simplified utilization. There is, for example, the possibility to save passwords with the help of cookies. You can de-activate or limit the utilization of cookies by carrying out the according settings in your browser.
Data in our website
When you visit the homepage of Dscaff Industrial Services Sdn. Bhd. your internet browser transmits data. This data is temporarily saved on the servers of Dscaff Industrial Services Sdn. Bhd. evaluated for statistical purposes and deleted again afterwards. This for example includes the IP address used by your internet connection, the time as well as date of your access to the homepage of Dscaff Industrial Services Sdn. Bhd. the URL of the page from which you got to the homepage of Dscaff Industrial Services Sdn. Bhd. the names and the URL of the file called up by you including the transmitted data volume, a message whether the access has been successful, the identification data of your operation system and your browser as well as the name of your internet access provider. It is not possible for Dscaff Industrial Services Sdn. Bhd. to assign the mentioned data to a specific person.
Dscaff Industrial Services Sdn. Bhd. processes this data in particular to enable the establishment of a connection to its website and its utilization. Furthermore, the data transmission and data logging helps system security and the administration of the servers as well as the improvement of the internet offer. There is principally no evaluation of the IP addresses. One exception, for example, is an attack against the www.dscaff.com domain.
Usage of Data
Beyond this, personal data (usage data) of you is only collected and utilized by Dscaff Industrial Services Sdn. Bhd. and companies affiliated to Dscaff Industrial Services Sdn. Bhd. in so far as this is necessary to enable or calculate the usage of this internet offer. This data includes in particular your identification features, information on start and end as well as scope of the particular usage of our offer.
If the personal information we have about you is incorrect, you have the right to have it corrected. We will do this as soon as we are made aware of any incorrect information. Contact us if you want to update personal information we have stored about you.
Deletion and restriction
We shall only process personal data that is necessary for us to be provided with the services covered by the customer relationship. We therefore process and retain only information for which we have a processing basis, as well as information we are required to retain in accordance with Malaysian law.
In some cases, you will be able to receive personal information you have provided to us, and have it transferred in a machine-readable format to a supplier of ours. If it is technically possible, we will transfer the information directly to the company in question.
Please note that there are many restrictions in the rights above, and a specific assessment of each request must therefore be made. We will respond to your inquiry as soon as possible, and within one month at the latest.
If a contractual relationship is meant to be initiated, filled with content or modified between you and Dscaff Industrial Services Sdn. Bhd., then the Dscaff Industrial Services Sdn. Bhd. would collect personal data in this context. This inventory data is only collected and utilized by Dscaff Industrial Services Sdn. Bhd. to the extent to which the data is necessary for the realization of the respective contractual relationship. Inventory data is also collected and utilized by companies affiliated to Dscaff Industrial Services Sdn. Bhd., as far as this is necessary for the realization of the respective contractual relationship.
By order of the relevant authorities, Dscaff Industrial Services Sdn. Bhd. may provide information on the inventory data in individual cases, in so far as this might be necessary for criminal prosecution, averting of danger through state police departments, performing legal tasks of the Malaysian federal and state constitution protection agencies, for the protection of intellectual property rights.
Right to information
You receive information on your data which are saved at Dscaff Industrial Services Sdn. Bhd. at any time without indication of reasons and free of charge. You can have your data, which has been collected by Dscaff Industrial Services Sdn. Bhd. and the companies affiliated to Dscaff Industrial Services Sdn. Bhd. at any time blocked, corrected or deleted. For this, please contact us at [email protected].
Changes in policy
If you have questions related to privacy, you are welcome to contact us by e-mail or by sending us a written message.
Email: [email protected]
Postal address: 13A Premier Suite, Menara 1 MK,Jalan Kiara, Mont Kiara,50480 Kuala Lumpur,Malaysia
In the event of such inquiries, you will have to identify yourself, so that we can ensure the lawful disclosure of your personal information. We will reply to you as soon as possible and no later than the statutory deadline of 7 days.